I build membership platforms for associations: online applications, approval workflows, automated renewals, payments, reporting, and self-service for members.
Membership platforms are the work I'm best known for. I've built, and still maintain, the systems behind several of Canada's national associations, from the first online application to the renewal notice that goes out years later.
Every organization runs differently, so I build these around the organization rather than starting from an off-the-shelf plugin. Some have one flat membership; others have tiers with their own application requirements, approval steps, and pricing. Some need company memberships with several contacts underneath. I build the system around how your organization already works instead of asking your staff to change everything to fit the software.
What a membership system handles
Members apply online, upload documents, and move through whatever approval steps you need. Renewal reminders go out automatically, so staff aren't chasing payments by hand, and payments run through Stripe, Moneris, or PayPal. Members get a dashboard for their profile, invoices, and purchased content, and your team gets an admin side they can run without a developer on call.
Built around how your organization is structured
Membership pricing is rarely one number. Fees can differ by membership category, chapter, or region, and staff need to change them without calling a developer. On CIM | Chartered Managers Canada, each membership category has its own fee managed in the admin, every chapter sets its own pricing, and the join and renewal flows apply it automatically. Members also receive a Credly digital badge as soon as they join or renew.
National associations often need both official languages, company memberships with several contacts, and a public member directory. Those are everyday requirements in my association work, including platforms for ACSESS and the Canadian Condominium Institute.
The result is fewer staff hours spent on admin every week, fewer lapsed memberships, and members who can look after their own accounts at two in the morning instead of emailing your office.
