Frequently Asked Questions

No. I'm based in Belleville, but most of my work is for clients elsewhere. I regularly build for businesses in Quinte West and Trenton, Prince Edward County, Kingston, Oshawa and the Durham Region, and across the GTA, plus national organizations right across Canada. Distance hasn't been an issue on a project in years.

A straightforward small business site usually takes a few weeks from kickoff to launch. Larger sites with custom features, ecommerce, or integrations take longer, and membership platforms can run for months. The biggest factor is usually how quickly content and feedback come back from your side, so it's worth planning for that at the start.

When it's the right tool, yes. WordPress makes sense when you need to publish content regularly and want to do it yourself without calling a developer. I also work with Shopify for straightforward retail. For anything with custom logic, membership tiers, complex forms, or integrations, a custom build is usually faster, more secure, and cheaper to maintain than a pile of plugins. I'll recommend what suits your project, not what's easiest for me.

Yes, for the things you should be updating: text, images, news posts, services, hours, staff. I build content editing into every site and walk you through it at handover. Structural changes and new features still come back to me, which is normal, and it means you won't accidentally break your own site.

The technical SEO foundation is included in every build: page titles and meta descriptions, structured data, clean URLs, fast load times, a mobile-friendly layout, internal linking, and an XML sitemap. I treat that as part of building a site properly. Ongoing SEO work, content strategy, and link building are separate if you want them.

You get a walkthrough of how to manage your content, and I'm available for updates, fixes, and new features afterwards. If something breaks that's my fault, I fix it. Many clients keep me on for occasional work, and others take the site and run it themselves, which is completely fine.

Often, yes. I take on rescue work regularly: fixing performance problems, repairing broken features, improving SEO, or picking up a project a previous developer abandoned. I'll look through what's there first and tell you whether it's worth repairing or whether a rebuild will cost you less in the long run.

Yes. Not everything needs to be a full build. A landing page, a set of fixes, a performance pass, or adding one feature to an existing site are all reasonable projects. If what you need is small, I'll tell you rather than turn it into something bigger.

You do. The domain, the content, and the code are yours, and I don't lock clients into systems they can't leave. If you ever want to move to another developer, you take everything with you.

Either works, and it affects the quote. You know your business better than I do, so client-written content is often stronger, and it saves you money. If you'd rather not write it, that gets scoped into the project. Either way, the site doesn't launch with placeholder text.

Yes. It's designed for phones first and then scaled up for larger screens. For most local businesses the majority of traffic comes from phones, so the phone layout is the one that matters most. I test every site on phones of different sizes before launch.

Yes. Most of my work is Canadian, and this site is written for that audience, but I've built and maintained sites for clients in the United States as well. Time zones across North America overlap enough that it makes no practical difference to how a project runs. Sales tax and payment processing rules are the one thing to raise early, since they differ by state and are cheaper to get right at the start than to fix later.

Send me a message through the contact page with a rough idea of what you need. We'll talk through the project, I'll put together a scope and a fixed quote, and if it works for you, we book a start date.